FAQ
- What do the coloured bars on the energy charts represent?
- What do the colours of the map markers on the Sites page represent?
- Why isn't the Analytics page allowing me to overlay weather data?
- Why are the cards on the Dashboard displaying NaN or Infinity?
- How does the platform calculate my expected consumption?
- Why can't I always see my expected consumption on charts?
- I've been sent a link to an energy chart. Why can't I open it?
- I have sub-meters. Can I connect this data to the platform?
- How does the platform handle missing data?
- How do I change my email or password?
- What should I do if I've forgotten my password?
- How do I update my email preferences?
- Can I change my company code?
- How do I delete my account?