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  1. Surple
  2. General

General

Features

  • Navigating the Dashboard
  • Using the Newsfeed to keep up to date
  • Diving into your data on the Analytics page
  • Navigating the Analytics chart
  • Managing your portfolio with the Sites page
  • Cutting out energy waste with Anomaly Detection
See all 10 articles

FAQ

  • What do the coloured bars on the energy charts represent?
  • What do the colours of the map markers on the Sites page represent?
  • Why isn't the Analytics page allowing me to overlay weather data?
  • Why are the cards on the Dashboard displaying NaN or Infinity?
  • How does the platform calculate my expected consumption?
  • Why can't I always see my expected consumption on charts?
See all 14 articles

Accessibility

  • What web browsers can I use to access the platform?
  • Can I use the platform on my mobile or tablet?
  • Is there an app version of the platform that I can download on my smartphone?

User Guides

  • How can I compare the energy consumption of two of my sites?
  • How can I see which of my sites are using the most energy?
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